All Synergistic services include:

• Original, customized material development and a guarantee of confidentiality.

“Every session I develop is unique. Each one is customized to meet your goals and your desired outcomes.”

Training, Keynotes, Retreats

The sessions noted below are just a sample of what Synergistic Solutions has to offer.

Leadership

• The 4 Relationships of Leadership
• Core Leadership Characteristics
• Leadership & Power
• Myers & Briggs Type Indicator (MBTI)
  • A Leadership Application
• Leadership 101
  • An Introduction to Leadership
• Leadership 901
  • Executive Leadership

Management / Supervision

• Managing Performance Expectations
  • Setting, Communicating, Measuring & Coaching Expectations
• Strategies for Supervisory Success
• Making the Right Choice: Coaching, Counseling or Discipline
• Coaching for Results
• Building a T-E-A-M
  • vs. a-group-of-people-working-together
• Empowering & Delegating: Delivering Directives that Stick
• Motivating: Inspiring people beyond the job description
• Managing Challenging Personalities

Communication

• Bridging the Communication Gap
• Myers & Briggs Type Indicator (MBTI)
  • A Workplace Application
• Working with Challenging Personalities
• Gender Differences in Communication
• Generations in the Workplace: Veterans, Baby Boomers, Gen X & Gen Y
• The Feedback Loop (Delivering & Receiving Feedback)
• Active Listening

Teams

• Team Links: Being part of a T-E-A-M
• Myers & Briggs Type Indicator (MBTI)
  • A Team Application
• Working with Challenging Personalities
• Constructive vs. Destructive Problem Solving
• Conflict Resolution
• The Customer Connection: Providing Quality Customer Service

Change

• Managing Change & Transitions
  • The Human Relationship to Change
  • Successful Change Implementation

Professional & Personal Balance

• Achieving Balance in the Information Age
• How to Create (& keep) your Perspective
• How to –not- let others get the best of us
• Stress Management
• Time Management Techniques

General Topics

• Myers & Briggs Personality Indicator (MBTI)
• Engaging Ethics
• Email Etiquette
• Sensitivity Training
• Delivering Powerful Presentations
• Strategic Planning: A ‘How to’

Other Topics per Request

Managerial & Executive Coaching

• Private one-on-one coaching sessions with personal introspective homework designed to help you move to that next level

Mediations

• A process with an impartial 3^rd party designed to:
  • Bring parties from opposing sides closer together
  • Explore collaborative options
  • Instill individual accountability
  • Develop pathways & action plans

Meeting Facilitations

• Having a difficult time getting anything accomplished in meetings?
• The facilitators role is simple:
  • Create a framework and manage the process
    • Insures integrity-led behaviors (not ego)
    • Keeps participants on track (redirection if necessary)
    • Insures discussions are issue-focused
    • Provides guidelines on how to present an issue (reduces rambling)

Strategic Planning

• Provides organizational focus and direction
• Answers the questions:
  • Where are you now?
  • Where do you need to be?
• Creates a plan to help you get there

Human Development Services

Whatever your people concerns are… call me and let’s talk about them

• All contacts are confidential
• All work is confidential
• I’ll develop a program to get you where you want to be, or
  • I’ll recommend someone who can